Responsible gambling

Responsible Gaming at Gila River Resorts & Casinos

Gila River Resorts & Casinos prioritizes responsible gaming to ensure that our guests have a safe and enjoyable experience on our properties, both online and offline.

Self-Exclusion

We understand that some individuals may need assistance managing their gaming habits. Our self-exclusion program allows you to voluntarily exclude yourself from accessing certain games or platforms for a specified period of time. To initiate this process, please contact our customer support team.

Deposit Limits

We offer the option to set deposit limits on your accounts to help you manage your gaming spend responsibly. You can adjust these limits through our website or by contacting our customer service team.

Time-Outs

If needed, we also allow for temporary time-outs from access to certain games or platforms. This feature provides a break from gaming activities and can be used in conjunction with self-exclusion programs if necessary.

Support Organizations

We recognize the importance of responsible gaming practices and promote tools such as deposit limits, reality checks, and loss limits throughout our properties and digital services. Links to support organizations for problem gamblers are available on our websites, providing access to confidential assistance when needed.

While we strive to provide a comprehensive support system within our own operations, we also understand the value of external resources that can offer specialized guidance and assistance tailored to individual needs.

Responsible Gaming Principles

Our approach to responsible gaming is guided by several core principles:

• Promoting Awareness: We educate our guests about potential risks associated with excessive gaming.

• Supporting Limits: Implementing deposit limits, loss limits, and setting realistic expectations for winnings are key aspects of promoting balanced gaming behavior.

• Encouraging Exclusion Mechanisms: Offering self-exclusion and time-out options empowers individuals to manage their gaming habits responsibly.

Additional Resources

For more information on responsible gaming practices or if you need help with your own gaming activities, please refer to our dedicated resource pages within the app or website. Our goal is not only to ensure a safe experience for our guests but also to promote healthy relationships between gamblers and games themselves.

By taking proactive steps towards promoting responsible gaming behaviors across all of our services and facilities, we continue striving for an enjoyable environment that supports your leisure activities without compromising your well-being.